Business Support Administrator

KEY RESPONSIBILITIES

Administration

• Handling communication with clients, suppliers and job candidates via phone and email, including manning two shared mailboxes
• Managing post and deliveries and greeting visitors
• Assisting with scheduling a variety of meetings and events
• Managing and ordering office supplies and maintaining a tidy office environment
• Liaison with building management, maintaining relevant office records, escalating health, safety, security or business-continuity concerns through the appropriate channels
• Providing general administrative support to the management team

Document management

• Re-organising the company’s existing internal document management system to maximise ease of navigation and maintain security
• Creating and maintaining templates
• Managing team member access to files, complying with company security permissions
• Conducting regular reviews of documentation to ensure compliance with company policies and procedures, reporting findings to management team
• Preparing and filing business documents for clients and suppliers
• Coordination of materials for company framework bids, working closely with management team to draft appropriate responses

DESIRED ATTRIBUTES

• Experience working in an office environment
• A warm and professional approach to communication with internal and external stakeholders
• Ability to respond quickly to a range of requests
• Strong prioritisation capability, responding to new deadlines whilst managing core tasks
• Problem-solver with the ability to act logically to find a resolution
• Drive to take ownership of tasks and coordinate team members in seeing them through
• Competent user of technology for data analysis and security

WORKING PATTERN & BENEFITS

This role is office based and the preferred working hours are 30 per week across four or five days. We keep flexible core hours of 10am–4pm, so you’re free to shape your day around that window in whatever way suits you.

You’ll be looked after with our Link 4 You benefits, which includes private medical insurance, health cash plan. life assurance, income protection, a discretionary bonus, 26 days’ leave based on full time roles (with the option to buy or sell up to five more), your professional membership fees covered, and much more.

At Link, we genuinely look out for each other. We have a team of trained Mental Health First Aiders running regular wellbeing sessions, and a busy social calendar, from quiz nights and Mario Kart to volunteering days, like helping a Birmingham charity build a sensory room for the children they support.

Link is committed to being a diverse, inclusive employer where opportunities are based on merit and everyone is treated with respect.

HOW TO APPLY

Ready to join us? Send your CV, ideally along with a short video telling us why you’d be a great fit for the role, to mail@linkeng.co.uk. We’re always happy to answer questions too. Just drop us a line at the same address.